General FAQs

What is CEER?

Answer
CEER is on-demand vehicle wash service provider. Providing doorstep vehicle wash and vehicle detailing service on the go. We come to your home, office or anywhere you go

Quick Car Wash Exterior

How do I use CEER services?

Answer
You can simply book online or download the app from Google play or App store. Then provide your vehicle location, pick the service you need, choose as one time or monthly plan, pick the time and date and then set and relax

Can I subscribe for 1 month only and then cancel?

Answer
Yes, you can cancel anytime you like, no commitment and no cancelation fees

What if my vehicle was not available?

Answer
Our field washer will search for the vehicle around the same area you picked, if it is not available, we will come some other time or next day. If not available, we will contact you to schedule another time and date

What if my vehicle is not cleaned very well?

Answer
We take vehicle washing and caring very seriously, you can contact our customer support at support@ceer.ae and we will provide you free wash to make sure you are fully satisfied

The Washer didn’t come today?

Answer
The field washers will come to the area during the week and will make sure to clean the vehicle as per planned

Can I wash my vehicle only once?

Answer
Yes, you can wash it once anytime you prefer, or you can subscribe to our monthly plan

Can I wash my vehicle 2 times a month?

Answer
Yes, you can do that by booking twice as per your convenient. The monthly model will only be available for 4 times and more

Where shall I park my vehicle?

Answer
Any accessible location, where our field washer can easily see it and being able to clean it without any disturb

What are the fees of canceling my booking?

Answer
No fees for cancelation, we are totally fixable

How can I make sure the vehicle is not scratched or damaged?

Answer
Using our website for booking or our app, you can upload photos of your vehicle as evidence and our field workers will take photos before and after cleaning to confirm the vehicle was cleaned in proper way without any damage or scratches. If any problem in the vehicle, CEER will compensate the damage as per our terms and conditions

Interior & Exterior Car Wash

How do I use CEER services?

Answer
You can simply book online or download the app from Google play or App store. Then provide your vehicle location, pick the service you need, choose as one time or monthly plan, pick the time and date and then set and relax

Can I subscribe for 1 month only and then cancel?

Answer
Yes, you can cancel anytime you like, no commitment and no cancelation fees

What if my vehicle was not available?

Answer
Our field washer will search for the vehicle around the same area you picked, if it is not available, we will come some other time or next day. If not available, we will contact you to schedule another time and date

What if my vehicle is not cleaned very well?

Answer
We take vehicle washing and caring very seriously, you can contact our customer support at support@ceer.ae and we will provide you free wash to make sure you are fully satisfied

The Washer didn’t come today?

Answer
The field washers will come to the area during the week and will make sure to clean the vehicle as per planned

Can I wash my vehicle only once?

Answer
Yes, you can wash it once anytime you prefer, or you can subscribe to our monthly plan

Can I wash my vehicle 2 times a month?

Answer
Yes, you can do that by booking twice as per your convenient. The monthly model will only be available for 4 times and more

Where shall I park my vehicle?

Answer
Any accessible location, where our field washer can easily see it and being able to clean it without any disturb

What are the fees of canceling my booking?

Answer
No fees for cancelation, we are totally fixable

How can I make sure the vehicle is not scratched or damaged?

Answer
Using our website for booking or our app, you can upload photos of your vehicle as evidence and our field workers will take photos before and after cleaning to confirm the vehicle was cleaned in proper way without any damage or scratches. If any problem in the vehicle, CEER will compensate the damage as per our terms and conditions

Motorcycle Wash

How do I use CEER services?

Answer
You can simply book online or download the app from Google play or App store. Then provide your vehicle location, pick the service you need, choose as one time or monthly plan, pick the time and date and then set and relax

Can I subscribe for 1 month only and then cancel?

Answer
Yes, you can cancel anytime you like, no commitment and no cancelation fees

What if my vehicle was not available?

Answer
Our field washer will search for the vehicle around the same area you picked, if it is not available, we will come some other time or next day. If not available, we will contact you to schedule another time and date

What if my vehicle is not cleaned very well?

Answer
We take vehicle washing and caring very seriously, you can contact our customer support at support@ceer.ae and we will provide you free wash to make sure you are fully satisfied

The Washer didn’t come today?

Answer
The field washers will come to the area during the week and will make sure to clean the vehicle as per planned

Can I wash my vehicle only once?

Answer
Yes, you can wash it once anytime you prefer, or you can subscribe to our monthly plan

Can I wash my vehicle 2 times a month?

Answer
Yes, you can do that by booking twice as per your convenient. The monthly model will only be available for 4 times and more

Where shall I park my vehicle?

Answer
Any accessible location, where our field washer can easily see it and being able to clean it without any disturb

What are the fees of canceling my booking?

Answer
No fees for cancelation, we are totally fixable

How can I make sure the vehicle is not scratched or damaged?

Answer
Using our website for booking or our app, you can upload photos of your vehicle as evidence and our field workers will take photos before and after cleaning to confirm the vehicle was cleaned in proper way without any damage or scratches. If any problem in the vehicle, CEER will compensate the damage as per our terms and conditions